SECURITY, our website is monitored on a daily basis providing you a safe environment to shop. We are an AUTHORIZED DEALER for all the brands that we sell. The manufacturers we deal with TRUST us with their products and how we REPRESENT them on the Internet. We abide by their rules which creates a POSITIVE business environment. We are a NON-STOCKING dealer which means everything we sell is drop shipped to your location directly from the manufacturer. We process our orders FAST to get your items shipped within a 3-4 day period via the manufacturers freight companies. We COMMUNICATE very well to our customers and each order is followed through to completion by one person not by different departments. We have a top notch rating with the BETTER BUSINESS BUREAU and a solid member with our local CHAMBER OF COMMERCE. Lastly I am proud to say that we have been keeping our customers cool now for EIGHT YEARS..