We are an AUTHORIZED DEALER for every manufacturer that we represent. The manufacturers we deal with TRUST us with their products and how we REPRESENT them on the Internet. We abide by their rules which creates a POSITIVE business environment. We are a NON-STOCKING dealer which means everything we sell is drop shipped to your location directly from the manufacturer. We believe you should care about who to TRUST when you do business on the Internet. I am proud to say that we have been keeping our customers cool (and warm!) now for 18 + YEARS! FREE CURBSIDE SHIPPING, NO SALES TAX (except NV, OK or WI). Please read ABOUT US to review all our online policies.