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Testimonials

"Our experience with this company was extremely good. The product we bought is good quality and the service we got was very helpful. The product arrived in a timely manner and all our questions were answered. We would do business with this company again. Outstanding!!!"Patsy, NY
"Thanks for the great info on helping me choose my new A/C. You took the time to answer my questions on the phone and I really appreciate that. I installed my new Carrier about a month ago and it's a great unit for these hot Florida summers. I just wanted to say Thanks again."Anthony North, FL
"We have received the shipment. What great service. Three boxes, perfect condition, not even dirty from the move. Hope to install the unit later this week. I am giving your website to friends with a word of support. Appreciate our conversations and your excellent service."Del Eslinger, TX
"We actually received the unit Monday morning and everything was in order. You weren't kidding when you said we should see it early this week! We brought it back home and figured out what we needed to get it installed. Just finished up about an hour ago and turned it on. It works better than I expected - the 950sq. ft. room is almost down to 70 in under an hour! Again, I really appreciate your help in finding the right air conditioner and coordinating the shipment so quickly. Your company will be at the top of my list in the future, and I will recommend you to anyone looking to buy an appliance or air conditioner. Nothing beats great service, and Cool Running Hospitality Supply has definitely delivered."Kagan Bosworth, TX
"It works great!!!! It was very nice doing business with you."Nancy Sabol, PA
"I got the A/C unit yesterday. I have not opened it as I was late getting home. It looks ok no damage on the box. I really appreciate this. Thank you again so much for all your help as I was so sad. You really made my day and God Bless you and your company."Dianne Grimm, TX
"WOW! Thank you so much! I will definitely refer you some business. Quick and painless! Even though we thought it would take longer! Thank you again for everything!"Cristal Burks, WV
"Thank you so much for your attention to this issue. We really appreciate it. Within the next year we'll be renovating our kitchen and we will definitely remember how you handled our problem."Cathy Jelsing, ND
"We just wanted to get a Thank You for your help selecting the right PTAC for our hotel rooms. Both your service and the LG units exceeded our expectations. We will definitely be sharing your website with other sister hotels. Thanks again for working with us on price and having delivered quickly."Shalin Patel, NC
"I got my air conditioner today, way before 7-10 days. The boxes were in what I would call perfect condition, so it was not necessary to annotate the bill of lading. Thanks again for the communication and everything else. I will recommend your company to others."Stephen Wilson, VA
"While the temperature was 111 degrees outside, and the shampoo room stayed 85, my room stayed 70! This machine is awesome and I am one happy customer! I will recommend you guys to anyone in need of a room air conditioner!"Loma Wharton, OR
"Thanks David. It has been a pleasure doing business with your company. I will be doing business with you again when I replace my water heater. Looking at a tank-less, & I referred you to a friend looking at one also. But first to get the PTAC in my office. The tracing number from the freight company said it may already be delivered on Thursday. That is amazing. Thanks again"Ken Roll, ND
"Thanks for helping me out over the phone today. I appreciate your insight and I'm looking forward to receiving the new unit. I'm definitely recommending you and your company for anyone who needs a new A/C unit."Kagan Bosworth, TX
"Good pricing, fast shipping, excellent customer service."Enclosures Inc., WI
"The unit has not been installed as of this time, so am not able to evaluate that, but every other aspect of service has been excellent."Emus of Otter Creek, WA
"The service was excellent. I received exactly what I ordered sooner than expected... Thanks!!!"Marcus Titus, FL
"The price was lower than we expected to pay for the part we ordered and it was really easy to find what we needed on the site. We were a bit concerned about when we would get the part for our air conditioner, since summer is almost here, so we called and left a message. Soon after I'm called back by a lovely customer service representative, who got everything settled in less than 24 hrs! I would give him a 10 for excellence in service. Overall this was a great purchasing experience and should we need some other part my family would happily buy from them again."Kris Robison, CA
"I had a wall unit air conditioner that was in need of replacement. The existing unit was old and I needed to find a suitable replacement as soon as possible as I had family coming soon to stay. I found Cool Running Hospitality Supply online and contacted them about purchasing a new AC. I told them what I needed for the room and we found a unit that would meet the requirements for the room and existing power supply. They were very friendly and helpful in assisting me with this and I was able to complete the order easily online. The owner contacted me shortly thereafter and informed me that the unit I had purchased was back-ordered for another two months. We then worked together to determine an alternative, and I received the new AC in under 4 days, much faster than I expected. It arrived very well packaged and it was installed without a hitch. I now have an AC that is cooling a large room perfectly, especially in the south Texas 90 degree heat. It was shipped fast, and Cool Running HS had some of the lowest prices I had found. Above all, the customer service was exceptional, and I will be doing business with them again. I highly recommend this company. Thank you!"Kagan Bosworth, TX
"To be honest, I was hesitant to order from this merchant since I had been dealing with another merchant in Arizona for several years. The other company no longer carried the product I wanted and their price, particularly with significant shipping, was much higher for the same item I purchased from CoolRunning (my PTAC unit was shipped free from California to Georgia!). Dave took my order by phone and was extremely knowledgeable about these products and very curtious. I ordered the unit and it was delivered in perfect condition 9 working days later. The LG unit I purchased is considerably quieter and cools better than the 2 previous similar Carrier units I have purchased over the past several years. I would not hesitate to order other products from the merchant. After hesitating on deciding what to do to replace the old unit for several months, this turned out the be about as hassle free as it gets! Sincerely, Karl North Georgia"Karl North, GA
"Awesome customer service. Even when I goofed on order and then phoned, they corrected my order immediately and very nicely. Would definitely recommend. Also low prices and fast shipment. Packaging was very good which isn't always true I've found!"Terry Miller, CA
"I received the LG unit last week as promised and installed it in my condo on Friday. Works great and is real quiet. I was very pleased."Edison Glover, NC
"David, Installed the unit, easy, and it is great! Thanks for your assistance. I will spread the word if anyone I know wants to purchase one. Have a great summer!"Roland Green, NC
"Best deal out there on the LG PTAC units. David was a great guy to deal with. My neighbor has seen them and is thinking about buying a few himself."Steve Hellums, Odon, IN
"The unit was delivered by FedEx with a small damage. Dave at CoolRunningHS arranged a new shipping right away and we got the new unit in 1 week. I highly recommend this store."Wu Xuemei, NY
"Very good people to deal with. Answers emails very promptly."Danny Lester, KY
"Quality firm. Excellent pricing, customer service, prompt delivery. Needed a quick replacment for daughters condo PTHP. Cool Runnings exceded all my needs. Hassle free, puchase with ocnfidence. Thank you!"Frank Parsons, MD
"EXCELLENT! I can't say enough about how happy I am with Cool Runnings... From the product itself to the service. All of my initial questions about the product were answered, shipping was super fast, and Cool Runnings was available during the installation for tech support after I took delivery (the CEO himself called me back). The product is even better than described! If you are researching a company to do business with your search ends here."Michael Ellesio, CT
"LG PTHP replaced a 30 year old condo PTAC. Couldn't be more impressed with Cool Runnings or the LG PTHP. Fast shipping along with order verification prior to shipment. Very professional firm along with excellent product line up. Excellent customer service along with agressive pricing will keep me coming back."Towson, MD
"Best price on the net. Fast, Free shipping. Great customer service. The LG PTAC unit was easy to install and work great, very quiet."Dave, FL
"The fridge arrived yesterday and looks great. Thank you both for taking care of this so quickly. My daughter and I are going to recommend CoolRunningHS.com and the MicroFridge to all of her college bound friends and parents."Harley, OR
"Best price on the net. Fast, Free shipping. Great customer service. The LG PTAC unit was easy to install and work great, very quiet."Dave, FL
"Hi Folks! Just want to let you know the washer got here (PHX, AZ) on Fri and was delivered to me on Mon 3/14. That's INCREDIBLE service on both YOUR part and Conway Freights! Thanks so much for the EASY and FAST buying experience (The washer is still in the box at this time-I'll hook it up this weekend)! I'm originally from Syracuse, so I usually try to buy on EBAY from fellow New Yorkers-we're "one-of-a-kind" people who understand each other, and I've NEVER been disappointed with a New York seller. Again, thanks a million-I've already recommended you to some friends here in AZ-you may be selling more Speed Queens. Very Satisfied in AZ"John, AZ
"THE LG P-TAC UNIT WE PURCHASED HAS BEEN A GREAT ADDITION TO OUR 110 YEAR OLD HOME. WITH LIMMITED OPTIONS FOR HEATING AND COOLING THIS HOUSE THE LG P-TAC UNIT HAS BEEN GREAT!"John, SD
"We ordered the Microfridge 4.8MFR as an extra refrig/freezer for our 5th wheel - we put it outside where our 5th wheel skirt is - works wonderful, looks great and is a perfect size. Had purchased 2 other refrig/freezers from local sources, they did not work - thank goodness I found this Microfridge from Cool Running - would recommend them to anyone that wants an extra refrig/freezer this is small or anything else that they might sell."L. Bartle, FL
"Dear Dave, The replacement unit arrived in good condition with the damaged unit picked up at time of delivery.The Washer and Dryer are installed and operating beautifully. Thanks again for your assistance. You have a satisfied customer that appreciates the courteous attention provided. Sincerely,Bruce"
"Quick shipping! Thanks so much!!"
"Great deal. i need two or possibly three more of these in the near future."
"Excellent! Fast shipping, we highly recommend!"
"As always a pleasure to purchase from. Many thanks again."
"Great communications, just as described, highly recommend"
"Immediate delivery, could not be more satisfied."
"Always a good purchase from Cool Running Hospitality Supply LLC"
"Excellent transaction, was able to talk with a real person with questions."
"Great price and sell extremely helpful! Would purchase again. Thanks Dave!"
"Perfect! Fast shipping and great product!!"
"Out of stock. Promptly refunded money. Thanks! Maybe next time!"
"Super fast shipping-complete unit delivered in only 4 days."
"Great Communication - Little surprised the product was shipped from factory"
"Brand new item received so fast it beat the e-mail telling me it had shipped!"
"Unbelievable customer service, excellent product and great shipping"
"David is great to deal with, excellent experience!"
"Great buy and was Great to deal with. Thanks!!"
"The Girls in the Office love it, thanks!"
"Great company to do business with, thanks"
"Recommend. Great Customer Service."
"Good communications and a very fast transaction. Professional."
"Seller was phenomenal. MicroFridge arrived in 1 week in 100% perfect condition!"
"Recommend this seller for any air conditioner, heater needs"
"Fast shipping, great follow-up., would recommend this seller highly"
"Great price and shipping included!!! Best service."
"Pleasure - Very helpful with great communications - Couldn't be better"
"Very professional! Fast shipping! Exactly what i needed, thanx"
"Seller went the extra mile to get this delivered properly"
"Very professional communication and Quick Shipper !!! Thanks !!"
"Great transaction. A pleasure doing business with you!!"
"Went out-of-stock upon order - Company Upgraded My Order - Recommend Buying From"
"Superb Sales, Fantastic Customer Service, Excellent Communications"
"Highly support seller, responds quickly! and very helpful. Great product!"
"Great to deal with- recommend this seller"
"Thanks for a smooth wonderful sale"
"Wonderful seller, thanks great communication"
"Great product, great price, fast delivery. Great seller."
"Outstanding Company, Fast shipping, All Components Secured and Arrived Safety"
"Outstanding Company, Answered All Of My Questions, Helped Me Make The Right Choice"
"Thanks, would buy from you again"
"Fast shipping, great deal- hope to deal with you again..... thanks"
"GREAT PEOPLE, VERY HELPFUL, THANKS"
"Very prompt shipping. Arrived in excellent condition. Good to deal with."
"Item as described, Fantastic communication.... VERY SATISFIED....THANKS"
"Thanks for your help in sizing unit, great company!"
"Our church loves the unit and it installed in less than 5 min."
"Great product, good price, fast ship, I'll buy from them again"
"Very pleased with the service and shipping. would deal with them again!!"
"Good communication, quick shipping, item as described.. Recommended!"
"Very prompt service and very helpful response to my questions. Great seller!"
"Great product !!! Great communication !!! a pleasure !!! Thank you !!!"
"SUPER FAST SHIPMENT! WONDERFUL TO WORK WITH! AN ASSET TO EBAY ALL THE WAY!"
"Good communication product shipped from factory"
"Good communication. Appreciate the help ensuring I had correct Components"
"Fantastic transaction, great air conditioner and great communication. Thank you."
"Best Seller for this product. Will buy again. Honest guy, Good Communications."
"WoW great prices and very happy!!"
"Great deal and fast shipping. Helpful emails. Thanks from Alabama"
"ITS IN !!! ITS RUNNING!!! YOUR THE BEST!!! A+++++++ BUY FROM THIS GUY!!!!!!"
"YOU ARE THE BEST!!!! OVER NITE AS PROMISED!!!!! A+++++++++++++++"
"Great seller - very honest - fast response to questions."
"Great communications ! Highly recommended!"
"I am completely satisfied. Don't even think about buying from someone else."
"Great Seller. Handled problem very quickly. A++"
"This is a good company to do business with-received products very quickly."
"Great to work with! Would definitely buy from again without hesitation."
"Quick response, after hours availability..accurate product representation"
"Perfect transaction, haven't been treated this nice ever, will buy again"
"Excellent product, fast shipping, good communication, definitely recommended, A+"
"Best price on the net, excellent communication, prompt shipment. Impressive!"
"Fabulous seller & expediently works to resolve any issues. 5** customer service!"
"Could not ask for a nicer trader you will be happy trading here great shipping"
"Very helpful company easy transaction highly recommend this seller will buy again"
"EVERYTHING WAS PERFECT. fast email great service"
"Good communication, not bad for a drop ship. Recommended seller. Thanks! A++++"
"Excellent seller!!! Plenty of communications Would recommend!!!! AAA+++++"
"SMOOTH TRANSACTION WOULD DO BUSINESS AGAIN!! THE ALL SPORTS STORE"
"Would not hesitate to purchase from this company again!"
"Great communication, fast shipping, this guy knows his business"
"Excellent E-Seller. Product as described, fast ship!!!! The way it was planned!!"

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"Our experience with this company was extremely good. The product we bought is good quality and the service we got was very helpful. The product arrived in a timely manner and all our questions were answered. We would do business with this company again. ... read more

- Patsy, NY